2013 America's Region Meeting
WHEN: May 5 - 7, 2013
WHERE: Itasca, IL
HOTEL AND TRAVEL INFORMATION:
Eaglewood Resort & Spa
1401 Nordic Road
Itasca, IL 60143
Phone: (630) 773-1400
www.eaglewoodresort.com
AIRPORTS: O'Hare International Airport (ORD)
Chicago Midway Airport (MDW)
Complimentary Airport Transportation:
Details for transportation will be emailed with your registration confirmation
This Year's Keynote Speakers:
Jacqueline Greene - Institute for Trend Research Economic Presentation
Jacqueline Greene, Managing Economist for International Business at ITR Economics. Jacqueline provides economic consulting services for small businesses, trade associations, and Fortune 500 companies across a spectrum of industries. She contributes articles on a wide-variety of topics to ITR Economics' flagship publication- the ITR Trends Report, as well as evaluates and forecasts economic data at the company, sector, and macroeconomic levels.
Jason Young, President of LeadSmart, Inc.
Jason Young, formerly employed with SouthWest Airlines, was a key leader in developing their legendary customer service and leadership training programs. He will show us how companies can create a high performance culture that will produce the desired outcomes in productivity, profitability, employee retention, and customer satisfaction.
Jason will present two sessions:
Morning session 11:00am -12:30pm - The SouthWest Way - What, Why, How, Results
Afternoon Session 3:30pm - 4:30pm - The SouthWest Way - Implementation Exercise
* Note Time Change for Jason's Afternoon Session*